Joining us on the show today is Nic Beique, CEO and co-founder of Helcim. Their mission is to be the world’s most loved payments company. In our conversation with Nic, we learn about his journey from a decade of bootstrapping to a financing success story.
“ If you look right below the surface [of the payments industry], you get a front-row seat into the world of business, the world of commerce [and] the world of SMBs” — Nic Beique [0:05:11]
The payments industry is foundational to modern-day lives and everything we do in economies. Yet, we rarely pay it any attention.
In our conversation, we get an insider’s view into the inner workings of the payments industry. We dive into the mind of an inspiring founder! Nic has grown his small bootstrap company to one with 120 employees and $16-million of financing behind it.
Nic Beique explains why Helcim prioritizes customer service. He fills us in on why he believes that radical transparency is important in his business and his journey learning how to raise capital. As obscure as the payments industry may have seemed before, this episode is sure to change your mind. Tune in for some valuable insights into the world of business, financing, cyber security and so much more!
“ [Payments] is literally the heartbeat of commerce.” — Nic Beique [0:05:37]
KEY POINTS FROM THIS EPISODE:
The mission of Helcim.
Insight into the nuances of the payments industry.
How Helcim broke through the barrier to entry.
The mind shifts required to accommodate Helcim’s growth.
How Helcim differs from other payment companies
Why it’s important to prioritize customer service.
The prevalence of cyber security threats and how Helcim ensures cyber security.
The difference between phishing and spear phishing.
How Nic navigated bringing in outside capital with his team after 10 years of bootstrapping.
The benefits of radical transparency.
How Nic learned about the world of financing.
Nic’s take on Alberta and Calgary becoming tech hubs.
Nic’s book recommendation.
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